![]() Start the MySports mobile app on your Android device.Your Android Device and fitness tracker are now fully disconnected and reset. Restart your fitness tracker by connecting to a power source.Switch off Bluetooth and switch it back on.Un-install and re-install the MySports mobile app from the Play Store.If it’s still not working, continue with the troubleshooting steps below. Try to pair your fitness tracker again by following the pairing instructions above. In the Bluetooth Settings menu of your Android device, un-pair or forget your fitness tracker.If you cannot connect your fitness tracker to the MySports app then it is recommended to fully un-pair it from your Android device, then pair it again following these steps: If you are upgrading your Android device version, you will usually have to un-pair and re-pair your fitness tracker by following the steps below. If you experience issues syncing with the app, you can always sync your activities using the MySports desktop app. To sync, pull down the Activities screen in the app. If you open the mobile app on your phone and it is trying to connect to your fitness tracker, you may need to wake up the fitness tracker by pressing the button. If you have trouble pairing your fitness tracker, see below for troubleshooting instructions. Your fitness tracker and the MySports app are now paired. Once your MySports app and fitness tracker are connected tap Done.In the MySports mobile app, enter the PIN code shown on your fitness tracker.Devices that do show a pairing request require you to accept pairing within a few seconds. Some Android devices show a pop-up, some don’t show anything. On some Android devices the pairing notification is shown in the Android notification bar after you have selected the fitness tracker you want to connect. Important: Check your Android notification bar for the fitness tracker pairing request. When the name of your fitness tracker appears in the list on the Searching screen, tap on it and accept the request to pair.When the name of your band appears, tap on it.On the Activate your device screen of your mobile app tap Band.On your fitness tracker, press the button to wake up the screen, swipe the screen till you see the Bluetooth and smartphone icons and press the button again.Start the TomTom MySports mobile app on your Android device.Switch on Bluetooth in the Settings on your Android device.Make sure that your fitness tracker and Android device are close to each other. ![]() If connecting to your computer, wait for the MySports Connect desktop app to finish updating your device before continuing. Your fitness tracker needs to be connected to a power source.Ensure you have a working internet connection on your Smartphone.You can find information about compatible devices in Google Play. Ensure that your Android device is compatible with the TomTom MySports app.To pair your Android device with your fitness tracker, follow these steps: If a newer version of the software for your fitness tracker is available, you can download it using the MySports Connect desktop app. If a newer version of the MySports app is available, you can download it from the Play Store. ![]() It also allows automatic uploads to a number of other websites.īefore you pair your fitness tracker with your Android device, make sure that you are using the latest version of the TomTom MySports app and that you have the latest version of the software for your fitness tracker installed. The TomTom MySports mobile app allows you to upload your activity data from your TomTom Touch Fitness Tracker to TomTom MySports using your smartphone. Pairing with an Android device Pairing with an Android device
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